We offer complimentary delivery, exchange, and returns with a small restocking fee so you can try on gowns at home.

In Singapore, we have opened bridal try-ons by appointment basis only, book a slot here.

We may have plans in the future to be stocked at certain studios worldwide!

We do not offer in-house alterations for our gowns. Our concept is that our off-the-rack minimal bridal gowns are reasonably priced so that you can alter them at your own local seamstress, thereby reducing the overall budget for a gown (and for your wedding)!

We do have plans to share a list of seamstress recommendations across Canada, Australia, US, and the UK.

We recommend that you get a professional seamstress to measure you or have someone measure you with a measuring tape.

Make sure to measure yourself in centimeters (cm) for more accurate measurements.

If parts of your sizing is larger than the size guide provided, choose to size up as you can always alter down afterwards.

To learn more on how to measure yourself, read our blog post here.

If you're unsure, feel free to WhatsApp us or Instagram DM us for our recommendation!

Yes! We do have smaller and larger standard sizes outside of the existing range that are made-to-order. Just email us to let us know which gown you're interested in and what size you would like!

Standard sizes outside of the existing range that are made-to-order will not require any additional fees.

Custom size gowns are also available for certain products at an additional fee, these gowns are final sale.

You may see for certain gowns, we offer the option to order in custom sizing. This means that the gown will be made-to-order custom to your body measurements.

Our process for how this works:

1. Make an order for a custom-sized gown and pay 50% deposit upfront, you pay the rest before it's shipped to you.
2. We'll email you to gather the necessary measurements, we'll guide you through this closely to make sure we get everything correctly!
3. You'll get an email for when it's done and before it's shipped to you. Custom-sized gowns may take up to 3 months.
4. After paying the remaining amount, the gown will be delivered within 1 month.

Note: Custom sizing gowns are all final sale, no returns or exchanges allowed.

We are able to do bespoke gown creations but is currently not publicly promoting this service. If you would like a bespoke gown made, please email us or WhatsApp us to get started!

Here are some tips on keeping your gown fresh and clean for your big day and after.

How to clean:

• Dry clean professionally
• Do not bleach

How to make it pretty:

• Steam/ iron on low heat for those small wrinkles
• Professional press before your big day (optional)

How to store it:

• Use a padded hanger and hang in the garment bag provided (the garment bag can be hand-washed!)
• Store away in acid-free tissue paper in our keepsake box

Optional: try our forever more bespoke tailoring service to give your dress a new life.

For more guidance on taking care of your gown, refer to our blog post here.

If you're a bride with an upcoming wedding, make sure to order at least 3 months in advance, in case of alterations and unexpected delivery delays.

For Singapore: Free local delivery (5 - 10 business days), urgent delivery within 5 days is available with a small handling fee of SGD $5.

For Australia and the USA

• Free shipping for all of the gowns in our Capsule Collection, Pre-Order Gowns, and Sample Sale collections (up to 10 business days).
• For accessories and non-gown orders, there is a flat rate shipping fee of $20 in your local currency.
• If you purchase gowns and non-gown products in a single order, the flat rate shipping fee is waived.
• Duties and taxes are included to ease your shopping experience!
• At checkout, you have the option to insure your package for $10 in your local currency.

For Canada and the UK

• Free shipping for all of the gowns in our Capsule Collection, Pre-Order Gowns, and Sample Sale collections (up to 10 business days), duties and taxes are not included.
• For accessories and non-gown orders, there is a flat rate shipping fee of $20 in your local currency. For smaller items, duties and taxes may be waived.
• If you purchase gowns and non-gown products in a single order, the flat rate shipping fee is waived.
• At checkout, you have the option to insure your package for $10 in your local currency.
• We strive our best to keep your delivery costs low but as a small business, we're currently unable to cover duties and taxes for these countries but hope that our complimentary shipping can help you out! As you may face global duties and taxes, we will do our best to provide an estimate at checkout. Duties and taxes are paid to the courier at the time of receiving the package, not to us. 

For rest of the world shipping: Currently not available but we're always open to see if we have customers around the world! Just email us to say hi!

We want you to be comfortable making a big purchase online so all of our products can be exchanged or refunded within 14 days starting from the day you receive the package!

We will bear the exchange and return shipping costs however for returns, there is a $50 restocking fee per item in your local currency. 

Please ensure the original tags are still on as all products must be returned in a new, unused, and re-sellable condition, and please return in the same packaging you received it in.

The following orders are all final sale, no exchanges or return will be allowed:

1. Items purchased on sale
2. Bespoke Gown orders
3. Forever More Bespoke orders
4. Accessories collection
5. Made-to-Order/ Pre-Order Custom Sizing gowns (This does not apply to standard sizing gowns that are made longer in length)

Items purchased with a promotional code are not considered to be on sale, unless otherwise noted.

To learn more about our Returns & Exchanges Policy, click here.

Yes! We encourage you to buy a few dresses to try on as you'd like, especially since it's online shopping.

We provide complimentary shipping and our exchange and return policy is fair and fuss-free so you can focus on your wedding!